This product is warranted by the manufacturer to be free from defects in material or workmanship under normal use and service for 1 year from date of purchase.
Warranty does not cover damage resulting from abuse or misuse, repairs or alterations performed by other than authorized repair technicians, or damage occurring in transit. Warranty does not cover bulbs, batteries and fuses.
If service is required, you must contact us for a Return Authorization Number before returning the item. If failure was caused by misuse, alterations, accident, or abnormal use, an estimate of charges will be submitted prior to work being performed.
We want you to be satisfied with your purchase. Therefore if for any reason you are not, this product may be returned within 30 days of the date of shipment for credit or exchange. To obtain the proper credit for the return, please observe the following conditions:
The Microscope Depot must be contacted before the item is returned so a Returned Material Authorization (RMA) number may be assigned and referenced on the package.
The original shipping cost is not refundable. If the product was shipped to you with free shipping the actual cost of the original outgoing shipping will be deducted from the refund.
The product must be returned in new condition in the original packaging.
The product should be well packed and shipped with insurance and freight prepaid.
This return policy is only valid for a single unit of this item number. If multiple units of the same item were purchased, the remaining balance is not returnable (unless arrangements were made in writing prior to purchase).
This return policy is valid only for the main product on this page. Parts and accessories ordered with it or separately that are not normally included with the product are not returnable.
This return policy is valid only once per Customer.
If these conditions cannot be observed the return can not be accepted.
All products do not have the same return policy so please refer to the individual part number for its return policy.